Customized, Curated and Organized for The Ultimate Travel Experience.

Determine the services and capabilities that relate to your needs.
Simply click on the items of interest and submit.
We’ll get right back to you.

Don’t see something? Ask us. We may surprise you.

Operational Services

Aircraft Transition

Change of registered owner / Certificate of RegistrationInspection of Aircraft and RecordsCertificate of Airworthiness - add / renewalRadio Station License - add / renewalManage Recoding of Transponder/ELTs - A/C and Life RaftsNoise CertificateAircraft Manuals / Development of Customized Docs - MEL, MCM, COM, AMP, SMS etcNorth Atlantic High Level Airspace (NAT HLA) LOA’s/ApprovalsReduced Vertical Separation Minimum (RVSM) LOA’s/ApprovalsEach PBN Approval excluding RPN AR APCH LOA’s/ApprovalsRPN AR APCH Approval LOA’s/ApprovalsEnhanced Flight Vision System (EFVS) LOA/ApprovalVerticle Navigation(VNAV) Instrument Approach Procedures (IAP) Using (MDA) as a DA Decsion Height (DH) LOA/ApprovalSteep Approach (customer Option due to expense) LOA’s/ApprovalsAircraft Cabin Status / iPads -Safety Equipment-CCF Items /Set Up by an Interior Expert changes/provisions based on owner profile

Dedicated Client Service Concierge Team

24/7 Personnel availability (Main contact or Deputy)Manage Issues Claims - Resolve ComplaintsFlight Requests / Flight Preparation and Execution - Contiuous OversightCatering Requests (Preferences/Orders/Delivery) Oversight

Regulatory Compliance

Liaison and compliance with all statutes, ordinances, rules, and regulations enforced by the Regulatory AuthorityAircraft operations, as well as other applicable regulatory provisions, technical regulations, applicable national and international rulesRepresention in front of Regualtory Authority for A/C matters

Safety & Compliance

Monitor Compliance and Quality Assurance Requirements & IssuesManage External Third Party Audits & Manage/Monitor all corrective actionsProvide (mandatory) reporting of/for all safety mattersProvision of SMS system and Risk Assement for flights

Continuing Airworthiness & Maintenance

Certificate of Airworthiness - RenewalCertificate of Registration - RenewalRadio Station License - RenewalAircraft Programs Monitoring / Update / Download of invoices etcMaintenance related Subscriptions RenewalsSubscriptions Renewals OversightQuality check of available recordsTracking of operational hours and cyclesMonitoring of all scheduled maintenance eventsWork scope / maintenance slot planning with preferred maintenance facilityEnsuring maintenance facilities are fit for purposeSupervision of scheduled and unscheduled maintenance eventsLive record file management and maintenance tracking system updateHold items tracking and rectification managementAD and SB tracking and assessment, status recordingModification and repair approval managementEngine trend data collection and reportingReliability monitoringAnnual certification of airworthiness supportRevision of minimum equipment list and dispatch deviation guideRevision of maintenance program / maintenance Schedule

In-Flight & Ground Operations

FBO Selection at major destinations & Pricing AgreementsLanding / Handling ArrangementsSlots / Permits (Overflying /Landing /Parking)Parking Arrangements (Apron/Hangar/Towing)Flight PlanningAircraft DispatchFlight Following - MonitoringATC FilingFuel Release / ArrangementsCatering ArrangementsVisas /CustomsCrew Hotel Accommodation & Transportation/Travel ArrangementsPax Ground Transportation / Limo Service Arrangements

Administration and Accounting

Oversight of all record keeping and reporting, budgeting, and review of all payments for your aircraft related invoicing and other related administrative requirementsQuarterly & Annual Operational ReportsCrew Salaries & Benefits to include: Medical/Dental/Insurances/401K Retirement plansCrew Per Diems or Direct ExpensesCommunications - Cell Phones/email/etc.Crew Credit CardsCrew Traveling expensesVendors & 3rd Parties invoices control / processing / paymentInvoice Claims handlingAccounts - Monthly Financial ReportsA/C Insurance - Renewal Quotes & Premium PaymentsApproval and Payment of Variable ExpensesApproval and Payment of non Recurring Expenses

Flight Crew

Compliance that all crew members meet competency standards as set for in the Company Operating ManualScheduled Maintenance and Crew Training Planning Coordination with OwnerSupervision, Monitoring & Audit of Operational Standards & ProceduresCrew Assessment & Recruiting / including assigning of ad hoc crewRoster ManagementPilots Line ChecksAFMs / QRHs etc RevisionsElectronic Flight Bag (EFB)/ Ipads / FMS Updates/ RevisionsSmart Pubs - Including Smartfix & Flight Deck / Foreflight/ Collins etc Subscription Renewal ManagementFlight Crew Aircraft Training - Initial / Recurrent (Simulator) @ Flight Safety or CAEFlight Crew Program Training - for all operating platformsManagement Annual Ground Training (Dangerous Goods, Wet & Fire Drills, First Aid/ MedAire, ESET) & online coursesCabin Crew Silver Service Training

Aircraft Programs & Subscriptions

Registrations/SubscriptionsArea Navigation (B-RNAV/RNAV-5 and P-RNAV / RNAV-1) LOA/ApprovalsData Link Communications (ADS-C / CPDLC) LOA/ApprovalForeflight - Worldwide Coverage - IPADSForeflight - Charts and data package - AIRCRAFTSoftware - Collins Arinc Direct PlatinumSoftware - Rockwell Collins FMS Data Base - Annual SubscriptionSoftware - Rockwell Collins FOSSatcom (XXX Provider) - Internet / Phone / DataSubscriptions Renewals OversightAirframe (Smartparts)/ MSP - Engines & APU / CAMP > Enrollment or Transfer of ProgramSMART SERVICES / Smart Parts PlusEngine ProgramEngine Program Nacelle Buy In ProgramAPU ProgramCAMP - Computerized MTCE ProgramArrange Aircraft Insurance based on Hull Value and 250/300 M Liability